The Valley Region, comprised of approximately 83,000 residents and 38,000 household and commercial units, has been divided into East and West service zones. It is the intent of the Authority to provide as many services as possible on a contractual basis utilizing the expertise of the private sector where possible. The provision of an equal level of service on a Region-wide basis based on the main goals of fiscal responsibility, social acceptance and environmental soundness. Communicating to the public we serve is one of our most important tasks. In order to reduce waste, Valley citizens and businesses need to know about our programs and how to participate. Here are some educational services we provide for free. 

• Sorting Waste at the Source. Businesses, institutions and residents are required to sort all waste into three categories: recyclables, compostables and garbage.
• Collection. All waste-resources are collected on the same day, once every two weeks. There are collection limits.
• Management Centres. The Management Centres in Kentville and Lawrencetown accept all sorts of wastes, which are then transferred off-site for disposal or processing. The sites are open to the public and user fees apply.
• Communication and Enforcement. Helping the public to understand and comply with the waste management system is essential to its success. The Regional Solid Waste Management Bylaw sets the rules, and communication initiatives like the annual waste management calendar and community outreach initiatives help to keep people in the know.