The Story Of Total Technology

Technology Based Customer Solutions

Having Technology in our name wasn’t by accident. Yes, we deal in technology every day, but how we USE technology to enhance customer experience is key. Our technology-based solutions allow us to scale, improve responsiveness, provide a completely digital experience, build cost-effective methods for internal processes, and streamline project management.

How you may ask? Many ways, and here are a few. We use proprietary analytics software to determine the value of technology for OEM lease programs. In returns management, we automate reporting which leads to complete transparency and a quicker turnaround from pickup to payout. Our technological approach includes creating platforms to assist our customers in collecting laptops, tablets, and desktops back from their employees in a way scalable to thousands of individual shipments. Our software solutions allow us to track data compliances down to individual serial numbers in many cases. Each solution optimizes the customer experience. Whether you are an enterprise that needs a data center decommissioned, a school district that needs a high valuation for a fleet of iPads, or a municipality in search of a smooth contractual experience, Total Technology has your seamless technology-driven solution.