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PETER FRANKLIN JEWELERS INC
1111 E. Dupont Road , Fort Wayne, Indiana, United States

Memberships : NA
Industry : Jewelers
Basic Member
Since Oct, 2015
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About Company

Everyone enjoys creating special and unique memories. At Peter Franklin Jewelers, we pride ourselves on knowing that the service you receive from our staff  is 100% tailored to you and for you. When you visit Peter Franklin Jewelers, our friendly consultants will listen to your needs, and ensure that your jewelry purchase is a positive and memorable experience. From establishing a budget to finding the very best jewelry, your experience is guaranteed to be the best. And without question, you will leave with the very best jewelry!

Maybe it’s just something we say to ourselves as a reminder of where our focus should be, but when you walk through our doors, you will know that you really are “the unique difference.”

Mission Statement

Our mission is to be the benchmark jeweler for quality, selection, and value as well as to be an icon for honesty, integrity, and guest service in our chosen markets.

History

Peter Franklin Jewelers has experienced growth and success in northern Indiana for over 25 years. Our staff has increased from the three founders to over 20 team members. Our commitment continues to be focused on providing high quality jewelry and customer service, one guest at a time.

A Message from the Owners

During the process of repairing and creating jewelry for other businesses, we realized that we could offer a truly superior quality product at a better price. Hence, Peter Franklin Jewelers was established in 1988. Twenty-five years and three stores later, we still pride ourselves on our full-service commitment to quality. We still manufacture our own jewelry pieces and are exclusive partners with some of the best manufacturers in the business. We would like to extend an invitation to you to experience the Peter Franklin Jewelers difference. 

Our Guarantee

THE PETER FRANKLIN ASSURANCE — At Peter Franklin Jewelers, your purchase is 100% Guaranteed. Each purchase includes a one-year renewable warranty and a 60-day, no-questions-asked return policy.

A little bit about “Guarantees” and “Warranties”
“Guarantee” and "Warranty" are two words that are frequently thrown around in the jewelry bizz.  What about assurance? After your “guarantee” and “warranty” are you really “assured?” Do you have a feeling of comfort and satisfaction after-the-purchase?

Let us explain…

THE GUARANTEE – Anyone can say they “guarantee” their work and product. And, for the most part, Jewelry merchants do “guarantee” their work from fault through normal use. But a hard fact is that if your jewelry does fail for some reason, it may take weeks to fix the problem. At PFJ we have a team of on-site, expert jewelry craftsmen that can resolve your problem without delay. Not all Jewelers are equal on guarantee 'follow through'.

THE WARRANTY – All we can say is look closely at your warranty. PFJ offers a one-year renewable warranty. It’s true, other places offer longer warranties. Some offer five-year or even ten-year warranties with, of course, an extra charge.  The assurance is worth it, right? The dirty little secret of long-term “extended” warranties is that you’re required to submit your jewelry to regular inspections. And if you miss one, the extended warranty that you just purchased now becomes invalid.  These warranties have a planned obsolescence, and many jewelry stores count on that .

So a “renewable,” Peter Franklin warranty just makes a little more sense.

FULL-SERVICE REPAIR SHOP

Whether it’s a 40-year heir-loom pendant or a ring purchased from somewhere else, Peter Franklin has an on-site, master craftsman service team that can repair just about anything! With our 3-5 day jewelry repair turn-around time (in most cases), we are the logical choice for your repair needs. We regularly receive requests for watch repair, broken clasps or chains, gemstone remounts, and more.
Do have a piece of jewelry that you think cannot be fixed? Bring it in and our expertly trained staff will be happy to examine the piece and give you some suggestions. With our laser welder, we can even weld your broken eyeglasses!

AWARDS AND ENGRAVING
 
Are you looking for a way to reward your employees? Would you like to boost your company’s marketing strategy in a unique way? Peter Franklin Jewelers has the answer. We can create almost any piece of jewelry featuring your company’s name and/or logo.
We have designed and manufactured company logo rings, pendants, and pins for many Northeast Indiana businesses. We also provide custom engraved watches for retirements and company anniversaries. We are especially proud of the championship rings we have designed and manufactured for the Fort Wayne Komets.

APPRAISALS
 
Appraisals are important for insurance, resale and auction needs. Peter Franklin Jewelers has a GIA Graduate Gemologist and qualified GIA graduates on staff to appraise your jewelry. Regardless of where the jewelry was purchased, we can provide you with an appraisal for personal or insurance use.
As part of our commitment to our guests, we provide an independent laboratory grading report on most diamonds ½ carat or larger and an appraisal for you and your insurance company. Our grading reports are issued by one of the following laboratories: Gemological Institute of America (GIA) or European Gemological Laboratory (EGL)

REFURBISHING, CLEANING & INSPECTION
 
If you’ve worn it for 20-years, sometimes it shows. Bring your jewelry in and let Peter Franklin restore it to a like-new condition. Our on-site craftsmen will clean and check, repair as necessary, and polish your piece. Once completed, upon inspection, your newly refurbished jewelery may even be eligible for our one-year warranty.

WATCH BATTERIES
 
Peter Franklin Jewelers can replace almost any battery from almost any watch. In our 25 plus years, we have only met a handful of watches we couldn’t help. With our on-site staff of expert craftsmen, your watch will be back in action in no time — in fact, most battery replacements can happen while you wait!
Company NamePETER FRANKLIN JEWELERS INC
Business CategoryJewelers
Address1111 E. Dupont Road
Fort Wayne
Indiana
United States
PresidentNA
Year EstablishedNA
EmployeesNA
MembershipsNA
Hours of OperationMon - Fri 10-7,Sat 10-4 Sun Closed
Company Services
  • Full-service Repair Shop
  • Awards And Engraving
  • Appraisals
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