Our Business Products: * Brass * Copper * Tin Can Bundles * HMS-1, HMS-1&2 * Aluminum, Aluminum UBC * Stainless Steel - Code:304 & 316 Index Corporation's Quality Policy is that all products and services meet the requirements of our customers at all time. Our objective is the synonymous recognition of the Index brand name with quality products and services. The Quality Policy is based on four fundamental principles: Quality is defined as conformance to requirements , once the need of our customers, our suppliers and our own process, have been carefully specified. We delight our customers when we exceed their expectations. Total Quality Management is more than just a tool, it is our business philosophy. Every individual, unit or team is committed to "doing the right things right - first time". Exceptions will not be tolerated. The standard of Quality is " Zero Defect " through continuous Quality Improvement. Quality is defined as conformance to requirements, once the need of our customers; our suppliers and our own process have been carefully specified. We delight our customers when we exceed their expectations. Total Quality Management (TQM) is more than just a tool, it is our business philosophy. Every individual, unit or team is committed to "doing the right things right - first time". Exceptions are not tolerated at Index Corporation. The standard of Quality is " Zero Defect " through continuous Quality Improvement. The benchmark for quality comprises our performance goals which are raised on a regular basis, coupled with the resulting measures. The Quality Policy is the concern of all employees, principles and objectives will be communicated as widely as possible. Practical assistance and training will be given, where necessary to ensure that the relevant knowledge and experience is acquired for successful implementation of this policy.