• Operate our processes and conduct our activities in a manner which protects the environment, our customers, our employees and the community in which we operate.

• Continuously strive to minimise releases of any/all harmful substances to any/all environmental media.

Monitor our environmental performance against strict targets and objectives which will be set at least annually within the EMS and reviewed by senior management to ensure continual improvement.

• Avoid the wasteful use of natural resources, energy and materials and be pro-active in minimising waste.

• Require contractors to work on site in a manner that complies with this policy and encourage responsible environmental management with suppliers and customers.

• Ensure that relevant training is provided to employees to enable them to competently carry out their environmental duties and responsibilities.

• Provide adequate and appropriate resources to ensure that this policy is communicated to all employees and that its requirements are implemented.

• Consult with the relevant authorities and community organisations as appropriate concerning environmental performance of the company.

• The company ensures compliance with all relevant environmental legislation and has, implemented an Environmental Management System, (EMS), which will meet the requirements of BS EN ISO 14001.

We are totally committed to setting and achieving quality standards that are capable of meeting the specified requirements of our customers, in addition to ensuring their satisfaction with our performance.Envirowales maintains a Quality Management System (QMS) that conforms to the requirements of ISO 9001:2008 so that we can provide and maintain a consistently high quality in all work we undertake. Our QMS ensures that proper communication, work control and accountable records are generated for all work undertaken. The process of setting and reviewing objectives and targets is included in management review meetings. Commitment to continuous improvement is demonstrated through the establishment and monitoring of key performance indicators.

The Quality and Process Services Manager based at the Envirowales main office is the appointed management representative. He/she and our external Quality Consultant are responsible for monitoring and ensuring the correct and effective implementation of the Envirowales QMS as a whole. The Quality and Process Services Manager and external Quality Consultant are also responsible for ensuring that this Quality Policy is itself reviewed to ensure its continuing suitability.Total Quality Management is applied to every aspect of our activity and quality is the responsibility of everyone, in every activity, throughout Envirowales Ltd.All members of Envirowales staff are responsible for promoting these aims and are required to familiarise themselves with the contents of the Quality Manual, which defines the QMS that has been established and adopted as the means for achieving these declared objectives. Everyone connected with EnviroWales is supported according to their individual needs for personal development, training and facilities.