Quality Uptime Services

Story

Quality Uptime’s former parent company was established in the early 1980s. Quality Uptime Services, then operating as DSA Mission Critical Services, was launched in 1998 as a division of its former parent, focusing primarily on UPS maintenance and UPS battery maintenance. Over the years, Quality Uptime built a nationwide direct-service force by following its clients from the Northeast to the West Coast.

Recognizing the opportunity for further growth and expansion, the Quality Uptime management team, together with a group of investors led by Seaport Capital, secured the capital required to build an unparalleled service organization by purchasing all of Quality Uptime’s assets in August 2013 from the former parent company. In April 2014, the official name was changed from DSA Mission Critical Services to Quality Uptime Services.

Quality Uptime Services made the decision to focus solely on mission critical facilities. Our management team has built a business that intersects a carefully selected mix of services with the country’s best technician talent, allowing our clients to feel confident that their expectations will be met or exceeded. Quality Uptime Services’ commitment to exceptional service and doing the right thing – always – and having the most talented people on project teams has led to a record of over 97% repeat business from hundreds of satisfied clients.