Complete Storage & Interiors

At CSI we specialise in storage and handling solutions for all industrial environments.

From the supply of a few bays of shelving in the office, to the design and installation of a fully integrated warehouse and production facility, we can offer solutions and project management, tailored to your needs.

Our solutions team is here to help each and every one of our customers get more from their workplace. They know that within every workplace there is hidden potential. They will help to find that extra space, make your environment safer and create a more efficient workflow.

Our aim is to offer more choice, more support and more guidance than other workplace providers. The bringing together of our industrial solutions team, market leading catalogue, ecommerce website and team of experienced workplace professionals gives us an unrivalled edge in the marketplace today.

CSI is the workplace provider that gives you more. Whatever it is you’re in business to do, we’re in business to help you to do it.

Our Vision

At CSI, our ultimate aim is to be your sole supplier, supporting your workplace through its entire life-cycle: from products supply, design and installation right through to providing spares, repairs and re-design.

We are working hard to achieve this in a number of ways:

We are establishing ourselves as an authority on workplace solutions that deliver efficiency, safety and return on investment, by maintaining up-to-date, detailed knowledge of the latest developments across the full range of industry sectors.

Our large product range is constantly expanding to fill gaps in the market and highlight industry innovation, enabling us to respond to even more of your business’s needs.

The skilled buying team at CSI form new partnerships with big brand names in the workplace on a regular basis, adding to our already market-leading manufacturing and supply network across the UK. This allows us to offer consistently high quality goods at excellent value. Our staff undergoes thorough and continuous training to ensure they are well-equipped to provide unrivalled levels of service and guidance for our customers.

The experienced CSI Solutions team are kept aware of all of the latest installation techniques and health and safety developments, while our support team are always learning new ways to enhance your buying experience across all mediums.

Our Values

Throughout our three decades of trading, the following core values have underpinned our operations and company culture:

Customer Service Excellence

Our customers are at the very heart of everything we do. We put a great deal of effort into understanding you and responding to your needs before any of our competitors. Customers drive every decision that we make as a business; we offer only products and services that deliver proven value to you. We work vigorously not only to attract new customers but also to earn and retain the loyalty of our existing customers.

Adaptability

Our determination to be responsive and resourceful in the face of change is the key to our success. We believe that building a healthy and prosperous business involves having the courage to change course when necessary. Our organisation has changed considerably in the last few years; prior to the recession, our main revenue stream came from large commercial and industrial fit-out projects. To survive the long downturn, we had no option but to come up with new business ideas – and quickly. From this challenging situation our successful CSI Products website was born, allowing customers to buy essential workplace equipment and supplies on a much smaller scale. We now continually strive to improve and diversify our services in response to our customers’ needs.

Teamwork

Teamwork is invaluable at CSI. Every employee has an important role to play and by working together, both within and across departments, we can pool our knowledge to improve services for our customers. We foster an atmosphere of clear and open communication, where listening effectively is considered the most critical business skill of all. Our co-operative attitude extends to our suppliers, sub-contractors and, of course, customers; we understand that it is essential to work as a team to achieve the results you deserve.

Commitment to our People

In our experience, keeping our staff happy and stimulated is essential to the health of our business. We know that our people are our biggest asset so we take every opportunity to invest in them. Our culture is one in which talent is nurtured and achievements rewarded; this is the only way we can create and maintain the best team possible.

Quality Assurance

We strive for continuous quality improvement, for products and services that are better, more efficient and increasingly fit-for-purpose. At CSI, quality does not just mean meeting basic requirements but consistently exceeding your expectations in all aspects of our business – from our robust and reliable products to our well-trained staff and sub-contractors. Accreditations from Achilles and the British Standards Institution (BSI) demonstrate our commitment to quality.

Health and Safety

We never compromise on safety. Our focus is driven by a genuine concern for people, and we work hard to improve not only the safety of our own staff but also of our customers’. A huge proportion of our product range is devoted to health and safety; we stock everything you need to ensure that your workplace complies with the latest legislation. We are also one of only a handful of companies in the UK that offer independent Storage Equipment Manufacturers’ Association (SEMA) approved racking inspections. Our Accreditations